John Concrane October 2, 2020

Bucket list training professional? Don’t try to be everything to everyone. Focus. Relentlessly grow as a professional. Have a vision for yourself and pursue diligently. Though progress requires action, sometimes we can be too quick to act. Sometimes a momentary pause is all we need to see a challenge from a different perspective, therefore resulting in a different and more effective approach. Thinking and acting are not mutually exclusive. Switching perspective from “me” to “you” switches everything. The saying “people don’t care who you are until they know what you can do from them” is absolutely true! Anyone wanting to influence anyone else must first know what is already influencing them. You do that by asking enough questions to truly understand what they need, and then packaging what you want in a way that meets their needs first.

One way forward is to identify the ever changing needs of your customers in terms of the strategic plan of the organisation and its current workforce. Following up with research is the action plan for the training strategy and once that has been completed, focusing on the training goals. If the required systems and resources are in place the training can begin. This is complemented by on-going monitoring and when the training is through, an evaluation and assessment of the trainees as well as the training process should be implemented. It is only by doing this that the firm will be able to assess the cost and benefit of the money it has spent, delivering training to staff, with confidence.

Imagine that I have concocted a product – a new soft drink – which I think tastes amazing. But is that enough for the success of the product? Probably not! I will test my new drink with a few representative consumers. After all, they are going to buy or choose to ignore my product. I will allow them to sample my drink and give feedback. The question I will ask is whether the drink is good (based on their opinion/perception). The next question will be – what can I do to make it better? Consumers will give their feedback – let’s say it is too sugary, or not enough flavor, etc. I will make some changes to the drink, based on the number of consumers giving that same feedback. Then I will go back to the consumer and ask them to taste the altered drink and give their inputs. This process will be repeated for a few iterations until the overall feedback to the drink is positive.

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There are personal development models that focus most directly on the problem. They listen and look for symptoms and then find solutions to those symptoms, and the problem goes away. The model of coaching you are presently reviewing is different, in that it looks at the problem as something that actually serves the client. Our normal problem solving paradigm doesn’t allow this perspective to be revealed. Shifting perspective, shifting the paradigm, will dissolve the illusion that the presenting problem is actually the problem. This allows the underlying conversations and conflicts to surface. By conflicts, I mean those interpretations and beliefs that support the “problem” being experienced as a problem.

This was the start of new challenges as the next chapter of Roderick’s life had personal loss, adversity, and despair. His aunt suffered a stroke, and a month later he had to rush his father to the hospital. Roderick spent the next few weeks visiting his aunt in rehab, attending to his father, and fulfilling the responsibilities of the house. However, he was unable to continue his journey as a personal trainer as the death of his father struck him hard. Roderick left behind his role as a personal trainer and opened a commercial cleaning franchise. After operating this franchise for the next five years, he put it to a stop as he was unable to serve wholeheartedly. The quest for contentment and solace ultimately led him to the road of a corporate trainer. Read more details at https://www.holisticcoachingsolutions.com/.